Use AI to move your work forward, without turning your business information into someone else’s product.
Your data is used to serve you
We do not sell your data, use it for advertising, or use your content to train AI models. We process it to carry out your instructions and run your Mainframe. Our Privacy Policy explains the account administration, security, support and legal processing that also involves your information.
Your content is not our training material
Mainframe does not use your content to train AI models. AI requests send the relevant context to the services used to answer them. If you connect your own ChatGPT account, its training settings remain under your control; your own API accounts remain under your settings and agreements.
Training and retention are different. Producing an answer, security checks and legally required retention are separate forms of processing described in our Privacy Policy.
A Mainframe reserved for your business
Your Mainframe runs on a private cloud computer.* Your team has its own isolated workspace for company files, agents and routines.
Cloud hardware and some platform services are shared. The compute setup depends on your plan; a separate physical server is not promised.
Take your work with you
Your documents remain usable outside Mainframe. Open Files, choose a file and select Download to save it in its original format. Use a folder’s Download .zip action to download its contents. A saved PDF remains a PDF; a spreadsheet remains in its saved format.
Download what you need before closing your account. For help with a broader export, use the export and deletion contact form before requesting deletion.
You decide what your connections can do
Choose which accounts to connect and review their permissions. The Gmail connection reads messages and creates unsent drafts; the Google Calendar and Drive connections provide read access. Sending and other changes depend on the particular connection and the permissions you enable.
Agents can also use tools and files available on your Mainframe. Connection permissions do not limit all machine access; our Security page explains that boundary.
Connect securely, get help directly
Use Mainframe’s connection and provider sign-in flows instead of pasting passwords or API keys into chat. Supported connector flows use stored credentials through references, reducing unnecessary exposure. Machine tools and provider login sessions have broader access, described on our Security page.
For privacy questions, export assistance, deletion requests or a suspected data-security problem, use our contact form. Choose the category that matches your request; you do not need to sign in. Include your account and the issue, but never passwords or tokens.
Common questions
What is included in a folder download? Its downloadable files, in a ZIP. Git history and the complete account database are not included. Ask for export assistance if you need history or structured records. Workflows may need a different scheduler or new connections to run elsewhere.
Does cancellation delete everything immediately? No. Cancelling renewal, closing the account and requesting deletion are separate actions. The Privacy Policy explains how active data, backups and legally required records are handled.
Can Mainframe staff access my workspace? Authorised operators can access relevant systems to run, support and secure the service. Concierge work also uses the workspace access you grant.