Terms

You must be at least 18 and, if accepting for a company, have authority to bind it.

The exact Inflection Systems contracting entity, registration details, address, and final B2B wording require operator and legal confirmation.

• Your selected plan provisions one dedicated virtual machine in the EU or US with agents, routines, approvals, connections, files, and communication surfaces.
• The workspace is a standard git repository. Installed connector code is visible and editable. Technical users may access their machine directly.
• The Founder Setup implementation and Enterprise or Custom configurations are separate paid options.

• Standard, Turbo, and Heavy plans are offered with published capacity and AI-credit allowances. Custom is quoted.
• Annual billing receives the discount shown on the pricing page. Promotional pricing lasts for its stated period and then returns to list price.
• Stripe handles billing and tax. Disk increases are one-way and may be billed separately.
• Payment failure starts the published 7-day grace, 30-day suspension, 90-day archive, and deletion ladder.

Mid-cycle plan-change timing, subscription refunds, and the full effect of promotional pricing require final operator and legal wording.

• Included allowances reset monthly and do not silently create overage charges.
• Warnings appear before the hard cap. Work using bundled credits pauses at the cap until you top up or the allowance resets.
• Top-up packs raise the current cycle's cap within applicable plan limits.

The refund policy for credit packs and unused subscription time requires legal confirmation.

• Provider terms apply to your use of Claude, ChatGPT, or another model account.
• If a provider changes its terms or technical access, Mainframe may need to change or discontinue that connection method.
• Inflection Systems is not responsible for charges on your own provider accounts.

• The Founder Setup is a one-off fee, separate from the subscription, additional AI usage, third-party subscriptions and any further workflows.
• The scope and fee are the amount published or quoted for the engagement, confirmed in writing before it starts.
• Fees are due as invoiced.

Cancellation and refund terms for work that has not started, is in progress, or is complete require final operator and legal wording.

• Your workspace repository, history, files, database, and installed package copies leave with you when exported.
• Open-source components retain their existing licenses.
• You grant Inflection Systems only the rights needed to host and process Customer Content to provide the service.
• Aggregated, non-identifying operational metrics may be used to improve operations. Identifying case studies require written consent.

• AI output can be inaccurate, incomplete, or unsuitable.
• Output is not legal, tax, medical, or investment advice.
• Inflection Systems does not claim ownership of output in your workspace, but provider terms and applicable law may also affect output rights.

• Do not violate law or third-party rights, send spam, or use connected services outside their terms.
• Do not attempt to access another customer or Inflection Systems infrastructure.
• Resource caps, rate limits, and exposure ceilings may be enforced to protect the service.

The final reseller and agency-use policy requires an operator decision.

• Remote connectors place their provider in the data path, which is disclosed during installation.
• The bundled-credit model catalog depends on the routing and model providers and can change.
• Inflection Systems does not control third-party API changes, account decisions, or outages.

• Maintenance, updates, and tested rollouts may create brief interruptions.
• Material reductions in core functionality will be communicated in advance.
• Enterprise agreements may define a separate service level.

Support commitments by plan and the Enterprise service-level framework are not final.

• Cancellation is effective at the end of the billing cycle unless the applicable order says otherwise.
• A material breach normally receives notice and a cure opportunity where practical.
• A serious security or abuse risk may require immediate suspension with notice.

• After final deletion, Customer Content is unrecoverable.
• Direct changes you make to the machine are your responsibility. Support may require restoring a supported state.

The final warranty disclaimer, liability cap, exclusions, and indemnity structure must be written for the governing law selected by Inflection Systems and reviewed by counsel.

No liability number or jurisdiction has been invented for this implementation draft.

• Notices to customers use the account email or in-product messaging.
• Material changes will be announced in advance and dated versions archived.

Governing law, courts, DPA availability, legal contact, postal address, and the change-notice period require operator and legal confirmation.